Terms & Conditions

The Philippine’s Department of Tourism is here help you plan your visit to the Philippines.

We’re here to answer your questions from 9am – 5pm, Monday to Friday, Australian EST.

If you have a general query, please email our team via info@philippinetourism.com.au so we can respond to your questions directly.

If you have an urgent query outside these hours, we encourage you to contact the Philippines Consulate through the details available at their website.

 

Social media guidelines

The Philippines Department of Tourism’s social media channels are for Australians and New Zealanders planning to travel to the Philippines.
To ensure that all community members gain value from this site, we ask you to please follow a few basic guidelines. They outline what we consider to be acceptable and unacceptable.

  • We welcome your opinions and questions.
  • Remember this is a public forum, so please consider how your comment may be perceived by others.
  • No cursing, defamatory remarks or other abuse will be tolerated. If your comment is removed for one of these reasons, we will inform you.
  • Please do not post messages to sell or promote a product or service.
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